Regarding Orders

To view the status of your order, go to My Account - Orders. Enter your Order ID or the relevant search criteria. Here, you will find a list of orders by date, including the order's status, order ID, and order total. If your order has shipped, the status will have a link to your shipment information.

For any other questions regarding orders, please email us and include your order ID in the subject line. You may also like to check out our Customer Service page for common questions with regards to orderingpayment and shipping.

Viewing Clothes

You may view Dote designs at our Retailers. Retailers carry selected styles, so if you are looking for something specific please call the store before visiting. You may also contact orders@dotestudio.com to make an appointment at our office.

All Other Enquiries

Please email or call us at: 

kay@milkywayfamily.com

If you have emailed us and have yet to hear back from us, it may be that our reply has been filtered to your spam box by your email server. Please check your spam box and enable your spam filter (especially Hotmail or free email account users) to allow emails from domain name dotestudio.com.

Note: Dote is closed on Singapore public holidays

Loading...